Frequently Asked Questions


Can I try the class before booking a whole term? 

Yes! Every family is welcome to book one trial session to experience Lullaland for the first time. Trial classes are $18 plus GST/HST. We prioritize full-term bookings and don’t offer drop-ins, so trial spots are limited and subject to weekly availability. Before the start of term, any open spots will be available on our website one week before the term starts.

How many sessions are in each term and how long is each week's session? 

Each term includes 7 weekly classes, and each class runs for 45 minutes.

If a Statutory Holiday falls on a class date, we may pause that week and offer a make-up class. Be sure to double-check your class dates when booking!

Where are your classes located?

We host classes in spaces such as community centers, dance studios and churches! To find locations in your city, visit your city’s page (Locations).

Can I register my friend and their little one?

How lovely that you and your friend can enjoy the classes together! Each grownup must register their own child(ren) for our programs. Our booking system prompts you to create a child profile and agree to our Class Participation Policies (Terms & Conditions) so your friend will need to complete their own registration.

Can I bring my partner to Lullaland?  

Absolutely! We love when both grownups join. To ensure the babies have as much room as possible, we ask that only one grownup sits in the circle with your baby, at a time. The other can sit just behind you or on a chair - they’ll still have a great view of all the fun!

How does the Sibling Pass work?  

Our Sibling Pass is available in the Lullatots program! When you register one child (walking confidently to 3.5 years), you can add a second child (3.5 years or younger) for 50% off. The discount appears automatically at checkout (children must be siblings and reside in the same household).

Can I bring another child to Lullaland (as a guest)?  

Yes, with prior notice! We’ll do our best to accommodate guest children, though space in the circle isn’t guaranteed. Guests may need to sit just behind you or on a chair and no additional props will be provided so you may want to bring a few toys from home to help occupy them! Please remember: all children must be supervised at all times.

I’m not able to attend this week, can someone else bring my baby? 

Absolutely! We we welcome partners, grandparents, and other caregivers to our space so we look forward to having your little one join - no need to let us know prior!   

I’ve signed up for the term but cannot make it this week, what should I do? 

We get it - life with little ones can be unpredictable! While we don’t offer refunds for missed classes, if you let us know in advance, we’ll try our best to arrange an alternate class for the week you are missing. This will be dependent on capacity in those other classes. For a make-up class request, please email us or send us a message via the “Contact” form, letting us know the class you are registered for (and missing).

Alternatively, you can gift your spot to a friend with a similarly aged baby. Just email us in advance, CC’ing your friend and we’ll take care of the rest! Our gift-a-class policy can be redeemed only for the class that you cannot attend.

I signed up for Lullanewborns and now my baby is starting to move. Can I switch to Lullababies?  

It's amazing how quickly they grow! If your baby is starting to move, we encourage you to finish the current term in Lullanewborns and move to Lullababies next term. 

What if my baby is fussy in class? 

We expect this so please don’t worry! We are a completely baby-led class, so that means, if your baby needs to sleep, be breast/bottle fed, burped or changed - please tend to their needs and don't worry about anything else - the magic will continue around you.

Are the props sanitized? My baby puts everything in their mouth!

Absolutely! Rest assured, our sanitizing standards are both rigorous and thorough, especially since we know many of our props go directly into babies' mouths. All props distributed have been meticulously cleaned and sanitized for your session. We use a disinfectant solution, much like daycares and preschools use, to ensure all items are thoroughly cleaned before every class - running classes throughout COVID made us pros at this!

Can I take photos in class? 

Yes! You’re welcome to take photos or videos of your own child. If you'd like to include other children, please get permission from their parent or caregiver first. We appreciate your help in respecting everyone’s privacy.

Do you offer a discount for twins?

We do! Our Twin Pass gives you one ticket at regular price and the second at 50% off (automatically applied for twins). You’re also welcome to bring a second caregiver to help..

What should I bring to class?

We will take care of all the props, music and magic! For comfort and cleanliness, we ask that both grownups and little ones wear socks (or indoor shoes for Lullatots).

You’re welcome to feed or change baby during class. To keep our space tidy, please finish food and drinks before class begins - and no hot beverages in the play area, please.

I have another question - how can I get in contact?

We'd love to help answer your question. Please email us or submit a message through the “Contact” form!

Follow us on Social

FOLLOW US ON SOCIAL

We’re on instagram! View information on special events, upcoming terms, and connect with other Lullaland grownups.

Find us at:

@lullalandedmonton

@lullalandottawa

@lullalandwinnipeg

@lullalandcalgarysw