Can I try the class before booking a whole term? 

Please do! Every family can get 1 trial session to experience Lullaland for the first time. Trial classes are priced at just $18 plus gst. We prioritize full term bookings and don’t offer drop-in classes. Our terms often sell out making a trial requests subject to availability. Any spots that we have available for trials are live on the site one week before the start of term.

How many sessions are in each term and how long is each week's session? 

Our terms have 7 classes, and each class is 45 minutes long. If there are Statutory holidays during the term, we will not run classes and instead, offer a make-up class. We’ll make sure to call out these dates in class. Please also make note of the holidays when booking. 

Can I bring my partner to Lullaland?  

Absolutely! Our only caveat is to be mindful of the space in the class. We ask that only 1 grownup is in the circle with your baby at a time. The other grownup can either sit behind you or pull up a chair; they’ll have the best view of your baby!

Can I bring another child to Lullaland (as a guest)?  

Yes you may! To bring another child as your guest, please email us (contact@lullalandsensory.ca) prior and we'll do our best to accommodate. There is not a guaranteed spot for guests on our carpeted playmats so please expect them to sit on a chair just behind you. No additional props will be allocated to guests and just a reminder that children of any age cannot be left unattended in class. 

How does the Sibling Pass work?  

We offer a Sibling Pass in our Lullatots program and its a great way to be able to enjoy the adventure with more than one child! When you register one child for Lullatots (who is walking confidently to 3.5 years old), you can register a second child who is 3.5 or younger for 50% off the regular ticket price. You’ll see this option at checkout and the discount will be deducted automatically!

I’m not able to attend this week, can someone else bring my baby? 

Yes! We'd love for your baby to still attend with a caregiver. Partners, grandparents, childminders, are all welcome in Lullaland.  

I’ve signed up for the term but cannot make it this week, what should I do? 

We completely understand that with little ones, unexpected things can come up. We do not offer refunds for missed classes however if you give us prior notice that you can’t attend, we will try our best to arrange an alternate class for the week you are missing. This will be dependent on capacity in those other classes. For a make-up class request, please email contact@lullalandsensory.ca.

Alternatively, you are more than welcome to gift your space to a friend with a similar aged baby. Our gift-a-class policy can be redeemed only for the class that you cannot attend. This needs to be pre-arranged with us so so please email contact@lullalandsensory.ca and CC the person you are gifting to, and we will take care of the rest!

I signed up for Lullanewborns and now my baby is starting to move. Can I switch to Lullababies?  

It's amazing how much those little ones can change in one week eh? It's not a problem that your baby is starting to move, continue on with the current term in Lullanewborns and bump up to Lullababies next term. 

What do I do if my baby is fussy in class? 

We expect this so please don’t worry! We are a completely baby-led class, so that means, if your baby needs to sleep, be breast/bottle fed, burped or changed - please tend to their needs and don't worry about anything else - the magic will continue around you.

Can I take photos in class? 

Yes! Photography and videography are permitted during our classes, but we ask that you only capture images or videos of your own child(ren). If you wish to include other children in your photos or videos, please obtain explicit permission from their parent or carer beforehand. We value the privacy of all families attending our classes and appreciate your cooperation in respecting their wishes.

Do you offer a discount for twins?

Absolutely! Purchase a twin pass to get one ticket at regular price and the second ticket at 50% off! You are welcome to bring a second caregiver with you.

What should I bring to class?

We will take care of all the props, music and magic! For your comfort and to keep our carpeted mats clean, we ask you and your little one to wear socks (or indoor shoes for Lullatots). You’re more than welcome to change and feed baby in class.

As a courtesy to others and to keep cleanliness standards as high as possible, we ask that all food/drinks be kept out of sight or finished prior to class starting. Grownups, please do not bring any hot beverages to class.

I have another question - how can I get in contact?

We'd love to help answer your question. Please email us at contact@lullalandsensory.ca and we'll be in touch shortly!