Question 1

What measures is Lullaland taking to protect my child and I from the spread of COVID-19?

Accepted Answer

We’ll be running our classes in accordance with government guidelines and the Early Learning and Child Care (ELCC) Practice Guidance in regards to COVID-19. All our staff are vaccinated and we require proof of vacination from all grownups before participating. We’ve also taken a fine tooth comb to our practices and processes, revisiting every step to ensure that our sessions are as safe as can be! That includes smaller classes, increased distance between participants, recalibrated adventures, new props, special training for our flight crew, and a whoooole lot of sanitizer! For more information on this please visit our COVID safety plan that will flesh this out in more detail.

Question 2

Will I be required to wear a facemask?

Accepted Answer

Grownups will be required to wear a facemask at all times while at Lullaland. Lullaland staff will also be wearing a mask at all times.

Question 3

Am I required to show proof of vaccination to attend Lullaland?

Accepted Answer

Yes! All grownups will be required to show proof of vaccination in order to participate in Lullaland class. Please be ready to show your vaccination QR code or vaccination card as soon as you arrive at the venue. It's important to mention that Lulalland staff are required by the government to refuse entry if you cannot show proof.  If you have already signed up for the fall term and are unable to show proof of vaccination then unfortunately we can't have you participate at this time. Please do email us for next steps.

Question 4

Will the program look different than before?

Accepted Answer

Given the new COVID dynamics, things have changed a bit... To name a few, you won’t see us bringing babies together for tummy time or exploratory play, class sizes will be smaller and props won’t be shared across the group. But we’ve worked hard to find new inventive ways to ensure we’re still bringing the same Lullaland magic to our sessions! To get more of an idea on what to expect our COVID-19 Safety Plan will help with that.

Question 5

What do I need to bring to class?

Accepted Answer

Proof of Vaccination - vaccination QR code or vaccination Card Yoga Mat -  this will be your home base for your Lullaland session Face Mask - Grown ups will be required to wear a face mask at all times Socks - grown ups are asked to remove their shoes on arrival and wear socks Muslin Blanket - because when isn’t this useful?! Hand sanitizer - a staple these days, but rest assured we will be supplying this too!  As a courtesy to others  to keep hygiene standards as high as possible, we ask that all food be kept out of sight, and any snacks be finished prior to class. Don’t worry we know as new parents you already have enough on your mind, so if you sign up to a class we will send you a reminder checklist of everything you need to bring!

Question 6

What if my class is cancelled due to another wave in COVID and/or change in government direction?

Accepted Answer

As parents ourselves, we’ve become used to having backup plans for our backup plans if the unexpected happens. In the unfortunate event that the government directs us to stop classes again, the remaining sessions for that term will be cancelled. We may offer the option for you to resume classes online. However, if you prefer we will also offer a refund for the remaining classes that we were forced to cancel.

Question 7

The class I want to book is sold out! Is there a waitlist?

Accepted Answer

We're sorry you didn't get a spot!! We do have a 'Standby List' wait list and you can add your name to it here. We don't see a lot of movement on our waitlist however, if a spot does open up, we will notify those on Standby, in order. While you're adding your name to that list, make sure you're our email list (found in the footer) so you can be notified when next term opens!

Question 8

How do I tell which class is best suited for my baby at their current stage of development?

Accepted Answer

Just remember that our classes are split by development phase of the child, not the specific age. Here's a quick breakdown:   Lullanewborns is suitable from newborn until sitting unsupported Lullababies is for those sitting completely unsupported until starting to toddle Lullatots is for those who are walking until 3.5 years old If you're still unsure after having read the guidance, please don't stress. It's not uncommon to have wobbling 8-month old sitters in Lullanewborns, and stable 6 month-olds in Lullababies. They all grow at their own pace. What matters is both of you being comfortable and getting the most from the session.

Question 9

Can I bring a guest or my older child to Lullaland?

Accepted Answer

We are now able to accommodate guests however we do require an email prior; to request a guest, please email contact@lullalandsensory.ca prior to your class. We reserve the right to decline a guest in order to manage the class capacity.

Question 10

Can I try the class before booking a whole term?

Accepted Answer

Yes! Every family can get 1 trial session to experience Lullaland for the first time, so long as we have space to accommodate. Trial classes are priced at just $18 plus gst and can be booked on our website. We prioritize full term bookings and don’t offer drop-in classes. Our terms often sell out, and now that our class capacity is smaller trial requests may be more difficult to secure and subject to availability. Please click here to request a class.

Question 11

How many sessions are in each term and how long is each week's session?

Accepted Answer

Our terms generally have 7 classes, and each class is 45 minutes. Just watch out for statutory holidays which can fall at the start, middle or end of the term. We’ll make sure to call out these dates in class and in your ‘Welcome to Lullaland’ email at the start of the term.

Question 12

I’m not able to attend this week. Can someone else bring my little one?

Accepted Answer

Yes! We'd love for your baby or toddler to still attend with a caregiver. Please let us know who’s coming and we’ll make a note of it. One of our venues required this information ahead of time so please let us know at least the day before your class. Please note that any grownup attending Lullaland for the first time will need to show proof of vaccination.

Question 13

I’ve signed up for the term but cannot make it this week, what are my options?"

Accepted Answer

We completely understand with little ones unexpected things can come up. If you have prior notice that you can’t attend it would be great if you could email us and give us a heads-up. We can then try to see if we can fit you in the same class at a different location for that week only, however this will be dependent on capacity in those other classes. Alternatively, you are more than welcome to gift your space to a friend with a similar aged baby. Our gifting a class policy can be redeemed only for the date that you cannot attend. Please note this MUST be pre-arranged with us so we can contact the guest and have them sign-off on our T&Cs and give them those all important class details! Please email us at contact@lullalandsensory.ca. If you’re not coming to class and can’t gift it to a friend, please do let us know so we can either let someone else come in your place or refrain from packing your prop bag.

Question 14

I signed up for the Lullanewborn class but my baby is now starting to move. Can I sign up for Lullababies instead?

Accepted Answer

It's amazing how much those little ones can change in one week eh? It's not a problem that your baby is starting to move, continue on with the current term and bump up to Lullababies next term.

Question 15

What do I do if my baby is fussy in class?

Accepted Answer

We expect this so please don’t fret. We are a completely baby-led class, so that means, if your baby needs to sleep, be breast/bottle fed, burped or changed please tend to their needs and don't worry about anything else - the magic will continue around you.

Question 16

Can I take photos in class?

Accepted Answer

Of course - It'll be hard not to! Please be mindful of other parents though and if their baby happens to be in your shot, please check with them to get consent.

Question 17

Do you offer a discount for twins?

Accepted Answer

Yep, absolutely. Your second baby gets 50% off a full price booking. Please email us to arrange payment.

Question 18

I have another question - can I get in contact?

Accepted Answer

We'd love to help answer your question. We appreciate that there may be additional questions especially in this uncertain time so don’t hesitate to drop us a line at hello@lullalandsensory.ca and we'll be in touch shortly!