How many sessions are in each term and how long is each week's session?
Our terms generally have 7 classes, and each class is 45 minutes. Just watch out for statutory holidays which can fall at the start, middle or end of the term. We’ll make sure to call out these dates at the time of registration and also in class. Please make note of these holidays when booking.
Can I try the class before booking a whole term?
Please do! Every child can get 1 trial session to experience Lullaland for the first time. Trial classes are priced at just $15 a class. We prioritize full term bookings and don’t offer drop-in classes. Our terms often sell out, and now that our class capacity is even smaller due to COVID-19 measures, trial requests may be more difficult to secure and subject to availability. Please click here to request a class.
I’m not able to attend this week. Can someone else bring my baby?
Yes! We'd love for your baby to still attend with your partner or caregiver. Please note for contact tracing we will be requiring the name and telephone number of everyone in attendance and for them to answer our COVID-19 screening questions. This information will be asked by a Lullaland team member before the start of class.
I’ve signed up for the term but cannot make it this week, what should I do?
Can I bring a guest or my older child to Lullaland?
In order for us to effectively manage capacity and social distancing, we’re no longer able to accommodate guests and therefore a maximum of one grownup per child will be allowed. This is also the case for additional children too. We think you’ll relish the 1-on-1 time with your little one anyway.
I signed up for the Lullanewborn class but my baby is now starting to move. Can I sign up for Lullababies instead?
It's crazy how much your little ones can change in a week eh? It's not a problem for us that your baby is starting to move, just continue on with the current term and bump up to Lullababies next term.
What do I do if my baby is fussy in class?
We expect this so please don’t fret. We are a completely baby-led class, so that means, if your baby needs to sleep, be breast/bottle fed, burped or changed please tend to their needs and don't worry about anything else - the magic will continue around you.
Can I take photos in class?
Of course - It'll be hard not to! Please be mindful of other parents though and if their baby happens to be in your shot, please check with them to get consent.
Do you offer a discount for twins?
Yep, absolutely. Your second baby gets 50% off a full price booking. Please email us to arrange payment.
What do I need to bring to class?
Yoga Mat - we are no longer using our carpeted play mats, so this will be your home base for your Lullaland session
Face Mask - Grownups will be required to wear a face mask while entering & exiting a the venue. It will be optional to remove your face mask once you are on your yoga mat/magic carpet.
Socks - we ask that grownups remove their shoes on arrival and wear socks
Muslin - because when isn’t this useful?!
Change Mat - unfortunately we’re removing our communal change area
Diaper bags - to prevent the spread of infection we politely ask that you take all soiled diapers away with you to dispose at home
Hand sanitizer - a staple these days, but rest assured we will be supplying this too!
I have another question - can I get in contact?
We'd love to help answer your question. We appreciate that there may be additional questions especially in this uncertain time so don’t hesitate to drop us a line at firstname.lastname@example.org and we'll be in touch shortly!
What measures are Lullaland taking to protect my child and I from the spread of COVID-19?
We’ll be running our classes in accordance with government guidelines and the Early Learning and Child Care (ELCC) Practice Guidance in regards to COVID-19. This means, we’ve taken a fine tooth comb to our practices and processes, revisiting every step to ensure that our sessions are as safe as can be. That includes smaller classes, prescribed sitting arrangements, recalibrated adventures, new props, special training for our flight crew, and a whoooole lot of sanitizer! For more information on this please visit our COVID Safety Plan that will flesh this out in more detail.
Will the program look different than before?
Unfortunately, yes. Given the new COVID dynamics, things will need to change a bit. To name a few differences, you won’t see us bringing babies together for tummy time or exploratory play, class sizes will be smaller and props won’t be shared across the group. But despite these changes, we’ve worked hard to find new inventive ways to ensure we’re still bringing the same Lullaland magic to our sessions! To get more of an idea on what to expect our COVID Safety Plan will help with that.
What additional measures is my venue putting in place to protect the spread of COVID?
What if my class is cancelled due to a second wave in COVID and/or change in government direction?
As parents ourselves, we’ve become used to having backup plans for our backup plans if the unexpected happens. In the unfortunate event that the government directs us to stop classes due to a change in the COVID-19 situation, the remaining sessions for that term will be cancelled. We may offer you the option to resume classes online. However, if you prefer we will also offer a refund for the remaining classes that we were forced to cancel.
I’m registering with my sister-in-law and we’re in the same social bubble, can we sit closer than 2 meters in class?
In order to maintain the highest safety standards for the whole group we will not be allowing social bubbles to sit closer together.